Privacy Policy
Your privacy is important to us. This policy explains how Rockwell Solutions collects, uses, and protects your personal information.
Information We Collect
- Personal and business contact information including names, addresses, phone numbers, and email addresses
- Property information, project specifications, and service requirements
- Financial information necessary for estimates, billing, and payment processing
- Communication records including emails, phone calls, text messages, and meeting notes
- Website usage data, device information, IP addresses, and browsing behavior
- Photos, videos, and documentation of project sites and completed work
- Professional references, employment history, and credentials for contractors and employees
- Insurance information, permits, and regulatory compliance documentation
- Any other information you voluntarily provide or that we collect in the course of providing our services
How We Use Your Information
- Provide estimates, quotes, and project consultations
- Schedule appointments and communicate project updates
- Process payments and maintain business records
- Improve our services and customer experience
- Send project updates, maintenance reminders, and promotional communications (with consent)
Information Sharing with Third Parties
- We may share your information with trusted third-party service providers to deliver better service to you, including:
1. Material suppliers to coordinate deliveries and specifications
2. Subcontractors and specialized trade professionals working on your project
3. Permit offices and inspection services as required by local regulations
Insurance companies for coverage verification and claims processing
4. Payment processors for secure transaction handling
5. Professional consultants (engineers, architects) when project complexity requires additional expertise - All third parties are contractually obligated to protect your information and use it only for the specified services.
Data Security
- We implement industry-standard security measures to protect your personal information
- All sensitive data is encrypted during transmission and storage
- Access to your information is limited to authorized personnel only
- Regular security audits and updates to maintain protection standards
- Secure disposal of physical and digital records when no longer needed
Your Rights
- Request access to your personal information we maintain
- Correct or update inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt-out of marketing communications at any time
Important Disclosures
- We do not sell, rent, or trade your personal information to unrelated third parties
- Information may be disclosed if required by law or to protect our legal rights
- We retain your information as long as necessary to provide services and comply with legal obligations
Cookies & Analytics
We use cookies and similar technologies to improve your website experience and understand how you use our services.
- We do not sell, rent, or trade your personal information to unrelated third parties
- Information may be disclosed if required by law or to protect our legal rights
- We retain your information as long as necessary to provide services and comply with legal obligations
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or applicable laws.
- We do not sell, rent, or trade your personal information to unrelated third parties
- Information may be disclosed if required by law or to protect our legal rights
- We retain your information as long as necessary to provide services and comply with legal obligations